Please watch the video to learn exactly how booking a session works.
- Do you have questions about how to redeem your FREE120 code or how to confirm a session request? If so, please click the following button to learn how.
Frequently Asked Questions
Is it easier to use a computer?
- Yes, use a computer: If you find yourself a little lost on a mobile device, try going back and using a computer. You'll be amazed how a larger screen can make a difference!
Should the Tutor or Parent/Student send the session request?
- Both the tutor and parent/student have the ability to send a session request. To make things most convenient, we recommend that the tutor sends the session request since the tutor is most familiar with how the software works.
What happens after a session request is sent?
- If a tutor sends the session request, the parent/student will be asked to "confirm" it and vice versa.
How can I confirm a session request?
- When you receive a session request, you can confirm it from your "GoPeer Calendar" or "GoPeer Messages".
How to check the status of my session request?
- You can view the status of your session request by looking at the "Status Message" located at the top of your "Appointment Details" via your "GoPeer Messages" or "GoPeer Calendar". (See the following images for an example.)
Waiting for confirmation: If the tutor sent the session request then the parent/student needs to "Confirm" it and vice versa.
If a tutor sees this appointment status with a new parent/student, watch this video to see how the parent/student can confirm the session request.
Declined: A session request was declined.
Confirmed: ✅ You're all set! The session request is successfully booked and confirmed by both the parent/student and tutor. Now, just wait until the session start time and have a great lesson! You will see the button pop up to join the session 5-minutes before the session start time. Learn exactly how to prepare for and join a session.
- Chat us (bottom right). We are here to answer your questions about GoPeer. Ask us anything!