The Family Portal allows you to easily add additional students or parents to your account (all included under a single membership plan).

*This feature is only accessible to parent and student accounts. Tutor accounts do not have access to the family portal.


⭐️ Steps to add new accounts to your Family Portal ⭐️

Step 1: Add a student(s) or parent(s) to the account

  • Navigate to the Family Portal section of your Settings here: Family Portal

  • Click "Add Student or Add Parent"

Step 2: Enter name & email

  • Enter the name and email address of the student or parent that you would like to add to your account

Step 3: Your invitee will receive an email to join the account

  • Your invitee will receive an email to join the account (check your spam/junk if you do not see the email).

Step 4: Once your invitee accepts the invitation, their account will be linked

  • Linked accounts will create "group chats" with all family portal members and the tutor. (I.e., Family portal members will have access to all chat threads between the tutors and family member accounts). Private chat threads between individual members of the Family Portal and their tutor will come soon.



Frequently Asked Questions

Can Family Portal members have different notification settings?

When I add a parent or student to the Family Portal, does it create a group chat between all members and the associated tutor?

  • Yes. Linked accounts will create "group chats" with all family portal members and the tutor. (I.e., Family portal members will have access to all chat threads between the tutors and family member accounts). Private chat threads between individual members of the Family Portal and their tutor will come soon.


Questions?

  • Chat us (bottom right). We are here to answer your questions. Ask us anything!


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