Communication with prospective and clients can be time consuming, but it's critical to get right. So, we encourage you to always use these templates (*personalize your messages as you see fit).
A collection of templates you can use to save time, answer questions, and book lessons faster.
TEMPLATES:
1. FIRST MESSAGE: Use this template after a client contacts you for the first time.
2. PRICE: Use this template if the client asks for information on PRICE or PAYMENTS.
3. DID YOU GET ASKED TO SHARE EMAIL OR PHONE: Use this template if a client asks you to share your email or phone number.
4. NOT AVAILABLE: Use this template if you are not available to tutor the student.
5. FOLLOW UP: Use this template to follow up with prospective clients who contacted you in the past, but did not end up booking.
6. LESSON DURATION: Use this template if the client asks about lesson duration.
7. SEND FILES & DOCUMENTS: Use this template to explain how the client can send you files & documents.
8. HOW TO PREPARE FOR & JOIN THE LESSON: Use this template to explain how the client can prepare for a lesson.
9. ACCESS & REVIEW SAVED LESSONS: Use this template to explain how both the tutor & student can access saved lessons
10. REMINDER TO FOLLOW UP & SCHEDULE NEXT LESSON: After a lesson, always make sure to follow up with the student to schedule your next session (as a tutor, you should always send the student the session request - TIP: *Use a computer to send the session request, you'll be amazed how a larger screen can make a difference!)
11. MOBILE APP: How to use the GoPeer mobile app.
Questions?
Chat us (bottom right). We are here to answer your questions. Ask us anything!
PRO TIP: Always make sure to make sure to FOLLOW UP with:
Prospective clients who have contacted you in the past
Clients who have scheduled lessons with you in the past, but are not currently booking