Frequently Asked Questions

Once I purchase tutoring hours, do I have to use them within a certain time-frame?

  • Hours do not expire
  • Can be used for any subject 
  • Can be used with the same tutor and/or multiple tutors

If I purchase the 4, 8, or 15 package, will I have the same tutor every session?

  • We love when kids have awesome sessions with a tutor and want to have future sessions with them! So, if it's a great fit then we recommend working with the same tutor. However, you will always have the option to switch tutors at anytime if you choose.

Do you have a satisfaction guarantee policy?

  • Yes! Your first hour with a new tutor is protected by GoPeer's 100% Satisfaction Guarantee.

Questions?

  • Chat us (bottom right). We are here to answer your questions about GoPeer. Ask us anything!
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