How can I tell if I have a new message or request?

Notification Preferences While Offline

When a student sends you a new message or request, you will receive an email notification. 

You’ll also receive a text notification if you have enabled the feature. You can access the message(s) by clicking on the Notification section (located in Settings) on your Dashboard. 

Update Your Notification Preferences

1. Sign in to your account
2. Click Settings
3. Click Notifications
4. Opt in for your notification delivery methods of choice (We recommend opting in for text messages since we all carry our phones in our pockets --- you'll see the notification sooner and speedy responses make a difference)

Notification Preferences While Online

If you are online, any unread messages will be shown in the column on the left-hand side of the screen.